Managing your Whisky Order subscription

Are you looking to update your shipping address so you don't miss out on a monthly parcel? Perhaps the ole credit card has expired and you need to provide the new digits so you don't get the dreaded "order failed" email. Maybe you arew going out of town and want to skip a month. 

Well fear not.

Below you will find simple step by step instructions for managing every aspect of your subscription *even cancelling*. As Captain Planet once said "The Power Is YOURS!"

Skipping a Delivery

Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.

Update Shipping Address

Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.

You will be taken to a page where you can modify any of the fields pictured below.

Updating Billing Information

In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.

Cancelling a Subscription

In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.